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Help Desk Request

Please use this request form for us to help you learn about technical problems you may be having.

  • Please be specific and include as much information about the problem as possible so we can share the right knowledge for you to resolve your problem.
  • Please include your phone and email so our expert has a way to contact you with help.

  • Note: We are an EDUCATION organization, not your fix-it maintenance people. We expect some effort, on your part, to learn from all the expertise we will share so that you can address an issue and learn from your experience.
After receiving your request, we will have one of our experts, in the area of your described problem, contact you to setup a help session to address your issue.

Limitation of Liability Disclaimer: Cary Senior Tech Ed in no way will be liable for any indirect, incidental, special, consequential or punitive damages or loss of profit or revenues, whether incurred directly or indirectly, or any loss of data, goodwill or other intangible losses, resulting from any support services related to your assistance. Further, our services and recommendations are taken on an "as is" basis, solely at your discretion.

Help is provided by our volunteers for free on a "best effort" basis and does not guarantee that all problems will be fixed. However, we do have an extensive level of expertise to be shared.

First Name (required)
Last Name (required)
   
Phone Number (required)
Email (required)
   
Hardware:
Laptop/Desktop
Android/Apple, phone/tablet, N/A
   
Operating System / Application
Windows 7/8/10,
Android, Apple,
Zoom/WebEx training,
Other - WEB help etc.)
   
Brief Title
   
Detailed description
(of the problem or issue
to be addressed)